we keep this simple and honest: we collect only what we need to reply to your request and to understand how our marketing performs. we don’t sell your personal information, we don’t run ads on this site, and we don’t send newsletters unless you ask for them.
what we collect
information you give us. when you submit the quote form, we receive the details you enter: your name, email, and — if you choose to share them — phone number, current website, and a few words about your project.
information collected automatically. like most websites, we use google analytics and google ads measurement to understand how visitors find and use this site. these tools collect usage data such as pages viewed, approximate location (city level), device and browser type, and — if you arrived from one of our ads — an ad-click identifier (gclid). this data reaches us in aggregate form; we use it to measure which of our ads and pages work.
what we don’t collect. we don’t collect payment details on this site, we don’t use social-media pixels, and we don’t run remarketing lists at this time.
how we use it
- to reply to your request and prepare your quote — that’s the main one;
- to keep a record of our correspondence if you become a client;
- to measure our advertising (e.g., knowing that a form submission came from a specific ad click);
- to protect the site from spam and abuse.
form submissions are delivered to us by a transactional email provider and arrive as email. analytics and ads measurement are provided by google. the site runs on enterprise-grade hosting and cdn infrastructure. these providers process data on our behalf under their own privacy commitments.
what we share
we don’t sell or rent your personal information. we share it only with the service providers named above (as needed to run the site and deliver your message to us), or if the law requires it.
your choices
- email: any message you send us is answered by a human; ask us to delete your details at any time and we will.
- analytics: you can block analytics with common browser tools or extensions; the site works fine without them.
- global privacy control: we honor gpc browser signals where applicable.
- do not track: our analytics respects the settings described above; we don’t track you across other websites.
if you are a resident of california or another u.s. state with a consumer privacy law, you have the right to know what personal information we hold about you, to request its deletion, and to opt out of its sale or sharing. as stated above, we don’t sell or share personal information in the meaning of those laws — but if you’d like to exercise any right, email us and we’ll handle it within the statutory timeframe.
data retention
form submissions live in our business mailbox. we keep them as long as needed to handle your request and our ordinary business records, then delete them. ad-measurement data is retained per google’s standard analytics retention settings.
children
this site is a business service for companies, entrepreneurs, and individuals, and is not directed to children under 13. we do not knowingly collect information from children.
changes
if we change this policy, we’ll update this page and the date above. significant changes will be noted plainly.
contact
studio sotdesign (SOTDESIGN LLC, new york, usa) questions or requests: [email protected] — a real person reads this inbox.